Crisis communications strategy for construction

Timely – Transparent – Trusted

A crisis communications strategy for a construction company might include the following steps:

1. Develop a plan: Create a written plan that outlines the steps to take in the event of a crisis, including who is responsible for each step and how to communicate with employees, customers, and the media.

2. Identify key stakeholders: Determine who needs to be informed in the event of a crisis, including employees, customers, suppliers, and regulatory agencies.

3. Establish a crisis management team: Designate a team of key personnel to handle the crisis, including a spokesperson to communicate with the media and the public.

4. Determine communication channels: Decide on the best channels to use for communicating with stakeholders during a crisis, such as email, social media, or phone.

5. Practice and rehearse: Hold regular drills and practice sessions to ensure that the crisis management team is prepared to handle a crisis effectively.


6. Monitor and respond: Monitor social media, news outlets, and other channels to stay informed about the crisis and respond promptly to any questions or concerns from stakeholders.

7. Review and update: Regularly review and update the crisis communications plan to ensure that it is effective and relevant in the event of a crisis.

For immediate expert assistance with construction and real estate-related issues, contact the Property District team in confidence at or telephone +353 1 442 8811.


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